Frequently Asked Questions
DO YOU SELL TO THE TRADE ONLY?
- OUR WHOLESALE PRICING IS TO THE TRADE, WE DO HAVE OFFERINGS ON ETSY FOR PERSONAL BUY.
DO YOU MAKE YOUR OWN PRODUCTS?
- WE ARE NOT A MILL BUT A CONVERTER WHO PURCHASES DIRECTLY FROM THE MILLS AND THEN DISTRIBUTES TO THE TRADE.
HOW DO I SETUP AN ANGEL’S ACCOUNT?
- TO SETUP AN ACCOUNT IT’S EASY PEEZY, SIMPLY EMAIL RALPH@ANGELSLININGS.COM, GIVE US A CALL: 800-450-9368, OR CLICK THE CONTACT TAB ON OUR WEBSITE AND INCLUDE YOUR INFORMATION. JUST KNOW WE LOVE PHONE CALLS AND TALKING TO OUR CUSTOMERS TO UNDERSTAND THEIR NEEDS AS WELL AS GAIN THEIR FEEDBACK SO WE CONTINUE TO ENSURE WE ARE DOING A GREAT JOB AT SERVICING YOU.
HOW DO I GET YOUR PRODUCT PRICE LIST?
- YOU CAN REQUEST PRICING VIA SEVERAL CONVENIENT AVENUES, SUCH AS OUR ONLINE CONTACT FORM, EMAIL RALPH@ANGELSLININGS.COM, CALL 1-800-450-9368, OR REQUEST IT VIA OUR WEBSITE CHATBOX AND WE WILL PROMPTLY GET YOU AN UPDATED TO THE TRADE PRICE LIST .
HOW DO I ORDER WITH ANGEL’S?
- YOU CAN ORDER ON OUR WEBSITE, GIVE US A CALL 800-450-9368, SEND AN EMAIL DIRECTLY TO RALPH@ANGELSLININGS.COM OR YOU CAN ORDER VIA THE CHATBOX ON OUR WEBSITE.
WHAT FORMS OF PAYMENT DOES ANGELS ACCEPT?
- WE TAKE ALL FORMS OF CARD PAYMENT OR WE ALSO TAKE CHECK CARE WHICH DIRECTLY PULLS FROM YOUR BANKING ACCOUNT FOR A $1 FEE, OR YOU CAN SEND IN A PHYSICAL CHECK.
DO YOU OFFER DISCOUNTS FOR ASSOCIATION MEMBERS?
- WE OFFER CASE PRICING FOR ALL WCAA AND CONCIERGE CLUBS. WE ALSO RUN WEEKLY SPECIALS AND IF THE SPECIAL AT THAT TIME IS LOWER THAN CASE PRICING ON THE ITEM ORDERED YOU WILL RECEIVE THE SALE PRICE.
HOW DO I SIGN UP TO RECEIVE YOUR SALES AND SHIPPING PROMOTIONS?
- AT THE BOTTOM OF OUR HOME PAGE WEBSITE THERE IS A SIGNUP FORM YOU CAN FILL OUT OR YOU CAN SEND AN EMAIL TO RALPH@ANGELSLININGS.COM AND WE WILL GET YOU ADDED.
CAN I ACCESS MY ANGEL’S ACCOUNT ONLINE?
- YOU SPOKE. WE DELIVERED. INTRODUCING YOUR NEW CUSTOMER PORTAL. WE BELIEVE GREAT SERVICE STARTS WITH LISTENING. YOU ASKED FOR EASIER ACCESS TO YOUR ACCOUNT DETAILS—AND WE MADE IT HAPPEN. OUR NEW CUSTOMER PORTAL IS HERE TO MAKE YOUR WORKFLOW SMOOTHER AND YOUR EXPERIENCE EVEN BETTER.
- NOW YOU CAN QUICKLY VIEW:
- INVOICES
- CREDIT NOTES
- STATEMENTS
- PRODUCT DETAILS
DO YOU SELL CUT YARDAGE AND IS THERE A MINIMUM ORDER QUANTITY?
- WE DO OFFER CUT YARDAGE ON ALL OF OUR LINING PRODUCTS. IF YOU NEED LESS THAN TEN YARDS OF AN ITEM, THERE IS A SUR-CHARGE FOR ALL LINING CUT ORDERS LESS THAN TEN YARDS AND ALL WIDE WIDTH BLACKOUT ORDERS LESS THAN 5 YARDS.
WHAT IS IT LIKE TO SHIP WITH ANGELS?
- WE PASS ALONG OUR DISCOUNTED PRICING FROM USPS, UPS, AND FEDEX FOR ALL STANDARD SHIPPING CHARGES ON BOTH FULL-SIZE BOLTS AND CUT YARDAGE. WE DO HAVE SPECIAL PRICING OFFERS WEEKLY AND CHARGE A FLAT FEE PER BOLT ON THOSE SELECT ITEMS, NO MATTER WHAT THE COST IS TO US. (SPECIAL SHIPPING OFFER APPLICABLE ONLY WITHIN THE US)
- FOR LARGER SIZE BOLT ORDERS, WE PASS ALONG THE DISCOUNTED RATES THAT WE RECEIVE WITH ALL OF OUR COMMON FREIGHT SHIPPING CARRIERS.
DO YOU HAVE SAMPLES OR SAMPLE LINING BOOKS?
WE DO!
- OUR SAMPLE LINING BOOK SET IS FILLED WITH ALL OF OUR LININGS, INTERLININGS, BLACKOUTS, DECORATIVE FABRICS, ROLLER SHADE FABRICS, AND MORE IN ALL AVAILABLE COLOR OPTIONS. THIS SAMPLE BOOK SET IS AVAILABLE FOR PURCHASE. ALONG WITH THAT PURCHASE YOU ALSO RECEIVE 4 - $25 COUPONS ON YOUR ACCOUNT TO USE TOWARDS FUTURE BOLT PURCHASES. IF YOU HAVE RECENTLY PURCHASED 1 TO 4 FULL-SIZE BOLTS, THIS SET IS AVAILABLE FOR $25 OFF PER PURCHASED BOLT, PLUS YOU PAY SHIPPING.
- WE ALSO HAVE A DECORATIVE BLACKOUT BINDER FOR PURCHASE WHICH CONTAINS OUR STYLISH COLLECTION OF SPECIALITY BLACKOUT LINERS. ALONG WITH THAT PURCHASE YOU RECEIVE ONE COUPON TO USE TOWARDS ANY FUTURE DECORATIVE BLACKOUT BOLT PURCHASE. IF YOU HAVE RECENTLY PURCHASED 2 BOLTS OF DECORATIVE BLACKOUT, THIS BOOK IS AVAILABLE AT NO COST, YOU ONLY PAY FOR SHIPPING.
- IF YOU ARE NEW TO ANGELS AND WOULD JUST LIKE TO VIEW SAMPLES OF OUR TOP PRODUCTS, WE DO HAVE SAMPLE PAMPHLETS AVAILABLE TO SEND AT NOT CHARGE TO YOU. THESE PAMPHLETS CONTAIN A VARIETY OF OUR CUSTOMER’S FAVORITE LININGS, SATEENS, INTERLININGS, AND BLACKOUTS.
- IF YOU ARE A WORKROOM OR DESIGNER AND NEED TO SEND SAMPLES TO YOUR CLIENTS FOR APPROVAL OR WOULD LIKE TO VIEW A PRODUCT FOR YOUR PROJECT NEEDS, LET OUR ANGEL’S TEAM KNOW AND WE WILL GET THOSE SAMPLES IN THE MAIL TO THE ADDRESS THAT YOU DESIGNATE.
- WE ALSO HAVE A MEMO SAMPLING PROGRAM WHERE WE WILL MAKE A FULL YARD CUT OF THE LINING YOU ARE INTERESTED IN, YOU PAY THE PRICE PER YARD OF THE PRODUCT, PLUS A SMALL MEMO FEE, AND SHIPPING. WHEN YOU PURCHASE A FULL BOLT OF THE MEMO SAMPLE PRODUCT, WE WILL REFUND THE MEMO FEE.
ARE THE PICTURES IN MY SAMPLE LINING BOOK, THE SAME COLOR THAT I WILL RECEIVE WITH MY ORDER?
- THE COLOR OF THE LININGS IN YOUR SAMPLE LINING BOOK WILL MOST ALWAYS BE RIGHT IN LINE WITH THE BOLT YOU’LL RECEIVE UPON PURCHASE. HOWEVER, THERE IS ALWAYS THE POTENTIAL FOR SLIGHT DYELOT VARIATIONS WHICH CAN CAUSE SMALL SHADE DIFFERENCES.
DID YOU ACCIDENTALLY DROP A TOOTSIE POP IN MY LINING BOLT TUBE?
- NO, MY WIFE KAREN ANGEL IS RESPONSIBLE FOR THE TOOTSIE POPS IN YOUR CARDBOARD TUBE. OUR “ABOUT” TAB ON OUR WEBSITE HAS MORE ON THIS STORY. TO PUT IT SHORT, SHE WAS RIGHT AND RALPH WAS WRONG, PEOPLE DO LOVE TOOTSIE POPS WITH THEIR LINING.
ARE YOUR FIRE RETARDANT PRODCUTS C117 CALIFORNIA CERTIFIED?
- OUR F-R FABRICS HAVE A CERTIFICATION FOR THE NFPA 701 FEDERAL FIRE CODE.
- AT THIS TIME, OUR SILKY DIABLO FR IS CERTFIED WITH C-117 TO MEET CALIFORNIA REQUIREMENTS.
HOW DO YOU USE YOUR BLACKOUT REPAIR?
- WE MADE IT A SIMPLE PROCESS, JUST PEEL AND STICK THE DOTS, WINGS OF AN ANGEL, OR ADHESIVE STRIPS RIGHT OVER THE PIN HOLES OR BETWEEN YOUR ROMAN SHADE RINGS AND COVER UP THOSE PEEPING HOLES.
- GOOP IS AS SIMPLE AS PAINTING OVER THE PIN HOLES AND LETTING IT DRY.
WHAT CAN I LINE MY SHEERS, SILKS, AND LIGHT WEIGHT FABRICS WITH?
- OUR TOP RECOMMENDATION FOR LINING SHEERS WOULD BE OUR WIDE RAIL 115” WIDE (70 POLY/30 COT). THIS IS A LIGHTWEIGHT LINING THAT WILL ALLOW YOU TO LINE YOUR BATISTE OR VOILE SHEERS AND STILL ALLOW LIGHT TO COME IN. ANOTHER PERK IS YOU WILL NOT SEE ANY SEAMS WHEN YOUR CURTAINS ARE CLOSED BECAUSE THIS LINING CAN BE RAILROADED WITH THE FABRIC.
- SILKS AND LINENS NEED ALL THE HELP THEY CAN GET AND WE SUGGEST USING AN INTERLINING AND A HIGH-QUALITY LINING, THIS WILL GIVE BODY TO THESE TWO FABRICS AND HELP PRESERVE THEM FROM INTENSE SUN RAYS.
- LASTLY, WE DO ALSO OFFER AN AMAZING PRODUCT CALLED FUSIBLE STABILIZER LINING THAT CAN BE ATTACHED TO YOUR LIGHT-WEIGHT WIMPY FABRICS TO HELP INCREASE BODY, FULLNESS, AND STABILITY.
IS YOUR SILHOUETTE SHOWER CURTAIN LINER WATERPROOF?
- OUR SILHOUETTE SHOWER CURTAIN LINER IS WATER RESISTANT AND IS FIRE RETARDANT AS WELL!
DO YOU CARRY LINING THAT HAS COLOR ON BOTH SIDES OF THE FABRIC?
- YES, OUR LYTES OUT DIMOUT IN BLACK, BEIGE, IVORY, AND WHITE HAVE THE SAME COLOR ON BOTH SIDES OF THE FABRIC.
WHAT DO YOU RECOMMEND FOR BED LINING?
- WE RECOMMEND OUR WIDE RAIL 70/30 115” LINING AS THE BEST OPTION FOR BEDSPREAD LINING.
WHAT LININGS DO YOU SUGGEST FOR NOISE CANCELLING OR INSULATING PROPERTIES?
- THE BEST POSSIBLE LINING SOLUTION FOR SOUND ABSORPTION AND INSULATION WOULD BE:
- COMBINING LINING WITH AN INTERLINING SUCH AS PREMIERE SATEEN AND ANGEL’S HEAVY FLANNEL INTERLINING
- USING A BLACKOUT LINING SUCH AS BELLA NOTTE SILKY, ONYX, 50% COTTON / 50% POLYESTER, OR 100% COTTON
- USING A COMBINATION BLACKOUT LINING SUCH AS SILKY SENTURION OR SILKY DUETTE
- COMBINING PREMIERE NAPPED SATEEN OR AN INTERLINING WITH A BLACKOUT LINING.
- THE MORE LAYERS IN YOUR WINDOW TREATMENT THE MORE EFFECTIVE THEY ARE IN INCREASING CLIMATE CONTROL AND CANCELLING SOUND.
DO YOU HAVE ECO-FRIENDLY LININGS?
- ALL OF OUR WOVEN ITEMS ARE ECO FRIENDLY AND MANY OF OUR BLACKOUT AND DIMOUT COATED FABRICS WILL SOON BE AVAILABLE WITH THE ECO-FRIENDLY MARK AS WELL.
- THE FOLLOWING LININGS ARE CERTIFIED WITH OEKO TEX 100 STANDARD, OEKO TEX MADE IN GREEN, BETTER COTTON INITIATIVE, AND GLOBAL RECYCLE STANDARD.
- ANGEL’S PREMIERE SATEEN
- PREMIERE NAPPED SATEEN
- PRESTIGE BLEND
- ANGEL’S INTERLINING
- STERLING SATEEN
- ANGEL’S FIRST LINE
DO YOU OFFER A COMBINATION LINING?
- WE DO HAVE COMBINATION LINING OPTIONS! WE HAVE OUR PREMIERE NAPPED SATEEN 100% COTTON IN 54” AND 108” WIDTHS. THE FACE SIDE HAS A FINISH AND THE BACK SIDE IS A BRUSHED NAPPED BACKING. (ALSO GREAT FOR LINING SILKS AND LINENS)
- WE ALSO HAVE OUR SILKY DUETTE AND SILKY SENTURION INTERLINING AND BLACKOUT COMBINATION PRODUCTS. BOTH PRODUCTS HAVE OUR BELLA NOTTE SILKY BLACKOUT (100% MICRO SUEDE POLY) ON THE FACE, DUETTE HAS A 100% POLY BATTING BACK, WHILE SENTURION HAS A 100% COTTON FLEECE BACK.
IS THERE A BLACKOUT LINING THAT DOES NOT ALLOW THE BLACK SPOTS TO PULL THROUGH ON TO THE LIGHT COLORED FACE FABRICS?
- YES, THE ONYX BLACKOUT HELPS TO STOP THE BLACK PULL THROUGH OF BLACK SPOTS ON TO THE FACE FABRICS. THE ONYX IS CONSTRUCTED WITH A PALE IVORY COLORED FILM THAT ACTS AS THE BLACKOUT INSIDE OF THE FABRIC, WHEREAS THE SILKY AND OTHER ALIKE BLACKOUTS HAVE A BLACK SUEDE LAYER ON THE INSIDE. HENCE WHEN YOU RUN THE SEWING MACHINE TOO FAST AND ESPECIALLY WITH A TOO LARGE OF A NEEDLE, THE NEEDLE HEATS UP AND LIQUIFIES THE BLACK SUEDE AND PULLS IT THROUGH ON TO THE FACE FABRIC, MAKING EVERYONE’S DAY A FUN EVENT.
I LIKE THE SILKY, HOW DO I TRY TO GET THE BLACK PULL THROUGH TO STOP FROM HAPPENING?
- THERE ARE A COUPLE OF THINGS THAT YOU CAN TRY. TRY USING THE SMALLEST NEEDLE POSSIBLE FOR THE JOB THAT YOU ARE FABRICATING. RUN THE SEWING MACHINE AS SLOW AS POSSIBLE. YOU CAN USE A SILICON SPRAY ON THE NEEDLE AS YOU ARE SEWING TO KEEP THE HEAT & FRICTION FROM BUILDING UP ON THE NEEDLE. THESE ARE THE THREE THINGS THAT MOST WORKROOMS THAT WE SERVICE LIKE TO USE IN ORDER TO KEEP THE BLACK SPOTS FROM PULLING THROUGH ON TO THE FACE FABRICS.
WHAT FABRIC IS YOUR PILLOW INSERT COVERS MADE WITH?
- ALL OF OUR PILLOWS ARE 100% COTTON DOWN PROOF PILLOW TICKING.
DO YOU HAVE OUTDOOR FABRIC OR PILLOW INSERTS?
- WE RECOMMEND OUR LYTESOUT DIMOUT FOR OUTDOOR FABRIC NEEDS. FOR OUTDOOR PILLOW INSERT NEEDS WE OFFER CUSTOM OUTDOOR PILLOW TICKING INSERTS AND RECOMMEND THE POLYESTER GEL OR POLYESTER CLUSTER FIBER FILLINGS.